Successful Communication
What do you communicate to others? Are you sure the other is hearing what you think you are saying? Poor communication is caused by two things: 1) You are not expressing the emotion you think you feel and 2) You are unable to express yourself due to a lack of certain strengths such as low self-esteem. Below are two examples:
1. The sales manager accompanies his trainee on a sales call. Afterwards the manager states that the trainee made a better presentation than he could have made, yet the sale failed. In a phone evaluation, the prospect stated that while he heard the agent say all the right words, he got a feeling that the agent was begging him not to buy. What common personality mechanism caused that failure?
2. A man’s wife expressed sorrow that all her cousins treated her as though she was a helpless crybaby, never taking her seriously for anything. His wife believed that she was presenting herself as a strong and capable woman. What was she actually expressing that made the others feel that she was not strong and capable?
The first step toward Personal Success is to learn about one’s emotions. Which emotion is being felt and how does that emotion affect the words being said.
The Second step toward Personal Success is to increase the force of any personality strength that is too weak to communicate what is meant.
If the person seeking Personal Success is in a love relationship with another person, then each must learn and appreciate the Unique Qualities of each other.
If the person seeking Personal Success is in a love relationship, once the Unique Qualities are worked through, then the couple must learn the 8 Skills of relationship.
When persons come to me to learn Personal Success, I insist that they exercise these four subjects in this order. When they do, that for which they long is much easier to attain.
Recent Comments